bajje believes gambling should always be a form of entertainment — never a source of stress, financial harm, or personal struggle. This page outlines the tools, resources, and commitments bajje has in place to keep every player in Bangladesh safe and in control.
bajje's Commitments
Every feature on this page exists because bajje believes responsible gaming is not optional — it is a core obligation. Here is what bajje has built into the platform to support every registered player in Bangladesh.
bajje allows players to set daily, weekly, or monthly deposit limits on their account. Once a limit is active, the platform will not accept deposits that exceed the threshold within the chosen period. Limits can be lowered immediately but require a cooling-off period before they can be raised, giving you genuine control over your spending in BDT.
If you feel you need a complete break from gambling, bajje's self-exclusion tool lets you close access to your account for a defined period — from 30 days up to a permanent closure. During self-exclusion, your account cannot be reactivated, no deposits will be accepted, and all marketing communications will be suspended immediately.
Need a short pause without committing to full self-exclusion? bajje's time-out feature lets you temporarily suspend your account for 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account is locked and no play activity or deposits are possible. The time-out cannot be cancelled once initiated, ensuring the break is genuine.
In addition to deposit limits, bajje lets you set a maximum loss threshold over a daily, weekly, or monthly period. Once your net losses reach the limit you have defined, the platform will automatically restrict further play until the period resets. This feature helps prevent short losing streaks from escalating into serious financial harm.
bajje can display periodic on-screen reminders showing how long you have been playing in a single session and your net win or loss position during that time. These reality check notifications are designed to interrupt automatic play behaviour and encourage you to make a conscious decision about whether to continue, take a break, or stop for the day.
bajje's customer support team is available every hour of every day, including public holidays in Bangladesh such as Eid, Victory Day, and Independence Day. If you have concerns about your gambling behaviour — or someone else's — our support staff are trained to listen, provide guidance, and help you activate any of the protective tools described on this page without judgement.
Age Restriction
bajje operates an absolute minimum age policy. No person under the age of 18 years is permitted to register an account, make a deposit, or participate in any form of gambling on the bajje platform. This applies to all players across Bangladesh — in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and every other location.
bajje enforces this policy through mandatory age verification at the point of registration and through KYC document checks — including National ID (NID) and passport verification — before any withdrawal is processed. If bajje has reason to believe a registered account belongs to a person under 18, the account will be suspended immediately pending investigation.
If you are a parent or guardian and believe a minor has accessed or registered on bajje using your payment details, contact [email protected] immediately. The account will be reviewed and closed without delay, and any deposits will be returned in accordance with bajje's Terms & Conditions.
Practical Tools
These tools are available to every registered bajje player at no cost. To activate any of them, log in to your account and navigate to the Responsible Gaming section of your account settings, or contact bajje support directly.
Set a hard ceiling on the total amount you can deposit within a chosen time window. Once reached, no further deposits are accepted until the period resets.
Define the most you are willing to lose in a day, week, or month. The platform enforces this automatically — no willpower required once the limit is set.
Pause your account for 24 hours to 30 days. No play, no deposits, no marketing. Cannot be reversed mid-period — your break is protected.
Close your bajje account for a minimum of 30 days up to permanent closure. The decision is binding and cannot be undone within the chosen period.
Receive timed on-screen prompts every 30, 60, or 90 minutes showing your session duration and net position — a gentle nudge to stay aware.
Review a complete record of your bets, deposits, withdrawals, and session times in your account dashboard. Transparency in your own data helps you stay informed.
Withdraw your consent for promotional emails, SMS alerts, and bonus notifications at any time. Removing marketing contact reduces temptation during vulnerable periods.
Contact a trained bajje support agent any time via email. Responsible gaming requests are treated as high priority and escalated immediately to the appropriate team.
Know the Signs
Problem gambling can develop gradually and is not always easy to identify in yourself or in someone close to you. bajje encourages all players to periodically reflect on their gambling behaviour and to take action early if any of the warning signs below feel familiar.
Gambling should always be funded from disposable income — money left over after all household expenses, bills, and savings contributions have been met. If you find yourself gambling with money needed for rent, groceries, utilities, or family obligations, this is a serious warning sign that requires immediate attention.
What To Do
If you recognise any of the warning signs above, the most important thing is to act without delay. The steps below outline a practical path from recognising the problem to getting real help.
Common Questions
bajje's support team is available around the clock, every day of the year. If you are concerned about your gambling behaviour — or that of a family member — do not wait. Reach out to us directly. Our team is trained to help you activate any protective tool on your account with no questions asked and no judgement made.
Support is provided in English on Bangladesh Standard Time (UTC+6).
Email (plain text — not a link):
Play Responsibly
When gambling stays fun and within a budget you are comfortable with, it is a great form of entertainment. Explore everything bajje has to offer — cricket betting, slots, live casino, and racing — with the confidence that responsible gaming tools are always just one click away.